Terms of Service

Please read these terms carefully before using our roofing and solar services.

Last updated: January 2024

Acceptance of Terms

By accessing and using the services of X Roofing & Solar ('Company', 'we', 'us', or 'our'), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Our Services

X Roofing & Solar provides professional roofing and solar installation services including:

  • Roof installation, repair, and maintenance
  • Solar panel installation and system design
  • Emergency roofing services
  • Home improvement consultations
  • Warranty and maintenance services

Service Agreement

All roofing and solar services are provided subject to a separate service agreement. Key terms include:

  • Written estimates and contracts are required for all projects
  • Work schedules are subject to weather conditions and material availability
  • Changes to original scope require written approval and may affect pricing
  • Payment terms are specified in individual contracts
  • Permits and inspections are handled according to local regulations

Warranties and Guarantees

We provide warranties on our work and materials as follows:

  • Labor warranty: Varies by project type and scope (typically 1-5 years)
  • Material warranties: As provided by manufacturers
  • Solar system warranties: Performance and equipment warranties as specified
  • Warranty claims must be reported promptly and in writing
  • Warranties may be voided by unauthorized modifications or improper maintenance

Limitations of Liability

Our liability is limited as follows:

  • We are not liable for damages caused by acts of nature, vandalism, or normal wear and tear
  • Our maximum liability is limited to the contract price of the specific project
  • We are not responsible for consequential or indirect damages
  • Claims must be made within the warranty period specified in your contract
  • We maintain appropriate insurance coverage for our operations

Customer Responsibilities

As our customer, you agree to:

  • Provide accurate information about your property and needs
  • Ensure safe access to work areas
  • Obtain necessary permissions from HOAs or landlords if applicable
  • Make timely payments according to contract terms
  • Report any concerns or issues promptly
  • Follow recommended maintenance procedures

Intellectual Property

All designs, proposals, and custom solutions created by X Roofing & Solar remain our intellectual property until paid for in full. You may not reproduce or distribute our proprietary designs without written permission.

Cancellation Policy

Project cancellations are subject to the following terms:

  • You may cancel within 3 business days of signing a contract (cooling-off period)
  • Cancellations after work has begun may be subject to costs for completed work and materials
  • We reserve the right to cancel projects due to safety concerns or permit issues
  • Emergency services may have different cancellation terms

Legal Compliance

We operate in compliance with all applicable laws and regulations including building codes, safety regulations, and licensing requirements. All work is performed by licensed and insured professionals.

Dispute Resolution

Any disputes arising from our services will be resolved through:

  • Direct communication and good faith negotiation
  • Mediation through a mutually agreed mediator if needed
  • Arbitration or litigation in Dallas County, Texas courts
  • Texas state law governs these terms and any disputes

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website and take effect immediately for new contracts. Existing contracts remain subject to the terms in effect at the time of signing.

Contact Information

For questions about these Terms of Service or our services, contact us:

  • Email: info@xroofingandsolar.com
  • Phone: (682) 376-2497
  • Address: 940 N Belt Line Rd Suite 121 Irving, TX 75061
  • Business Hours: Monday-Friday 10:00 AM - 4:00 PM